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Here are 6 results that may be of interest

Customers (6)

Article

Draft Network Exemption Guideline released: Does the primary registrant model deliver?

The Australian Energy Regulator (AER) has released the Draft Network Exemptions Guideline (version 7) (Draft Guideline) for consultation. A key change in the Draft Guideline relates to the introduction of an opt-in primary registrant model. Currently

  • Energy
  • Customers

Article

Energy and Water Ombudsman – deemed membership of electricity on-suppliers, does it impact you and what will it cost?

Are you automatically deemed to be a member of the Energy and Water Ombudsman? You are a member of the Energy and Water Ombudsman if you: on-supply electricity to residential customers pursuant to a retail authorisation or individual exemption;

  • Resources and energy
  • Electricity
  • Energy
  • power
  • manufactured home estates
  • caravan parks
  • residential
  • Customers
  • on-suppliers

Article

Changes to the Network and Retail Exemption Guidelines: How will your electricity on-supply arrangements be impacted?

If you are an electricity on-supplier in Queensland, then the Electricity Network Service Provider – Registration Exemption Guideline (Network Exemption Guideline) and the AER (Retail) Exempt Selling Guideline (Retail Exemption Guideline) regulate

  • Resources energy and projects
  • Electricity
  • Energy
  • Customers

Legislation Update

Ten million reasons to ensure compliance with your electricity on-supply exemption conditions

The Australian Energy Regulator (AER) has often been criticised as being a “toothless tiger” when it comes to enforcement. Recent changes to the penalties and enforcement regime applicable to electricity on-suppliers in Queensland provide the AE

  • Resources energy and projects
  • Resources and energy
  • Electricity
  • Energy
  • power
  • manufactured home estates
  • caravan parks
  • residential
  • Customers
  • on-suppliers
  • retirement villages

Legislation Update

Imminent changes for electricity on-suppliers: Are you required to become a member of Energy and Water Ombudsman Queensland?

Earlier this year the Mineral and Energy Resources and Other Legislation Amendment Act 2020 (Qld) was passed. This Act implemented amendments to the Energy and Water Ombudsman Act 2006 (Qld) (EWO Act) to facilitate the expansion of the jurisdiction o

  • Resources energy and projects
  • Resources and energy
  • Electricity
  • Energy
  • power
  • manufactured home estates
  • caravan parks
  • residential
  • Customers
  • on-suppliers
  • retirement villages

Article

"Never let the truth get in the way of a good story" – or selling a product

Companies and businesses need to be wary of incurring the wrath of the Australian Competition and Consumer Commission (ACCC) if they advertise and market their products with claims that are potentially misleading to consumers. The ACCC is a Commonwe

  • Consumer law
  • Misleading
  • Customers
  • Competition